Privacy & Cookie Policy​

We take your privacy seriously.

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We’ll always tell you before we collect any personal information and we’ll never sell it or share it with anybody else.

This privacy policy outlines the ways we collect and process your personal information on this website and our basis for doing so. We may update this policy from time to time to reflect any new ways we are processing your data and for other operational, legal or regulatory reasons.

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What information we collect

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Email​

If you contact us via email your email address and message will be accessible to our small team. Contents of your email maybe added to our secure CRM platform.

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Subscription Forms

If you choose to subscribe to our mailing list, we will store any personal information you provide such as your name, and email address submitted via the form. This information will only ever be used for mailing list purposes and you may opt to unsubscribe at any time.

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Contact forms​

If you contact us through a form on our website, we will store any personal information you provide such as your name, email address, and phone number, plus any other information submitted via the form(s).

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We do this so we can respond to your request. We may keep a record of your completed form for future reference, this is usually up to 2 years, but may also be indefinitely.

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If appropriate, we may also store your information in the following places:

• Within our secure email servers

• Within our secure website database

• Within our secure CRM platform

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Lawful basis for processing

​We process your data under the following basis:

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Consent​​

You have given clear consent for us to process your personal data for a specific purpose. For example, the Newsletter subscription or use of the contact forms.

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Contract​​

The processing is necessary for a contract we have with the you, or because you have asked us to take specific steps before entering into a contract. For example, purchasing a service.

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Service Providers

We reserve the right to use third party contractors for delivery of services. Those those third parties are bound by our Privacy and GDPR policies and will have access to, but no right to retain, use, or copy your data in any way.

 

For transparency third party providers are listed below:

 

Exploited Crayon (website manager).
 

Legitimate interests​​

We collect data on how people are using our website to detect patterns and trends so we can continue to improve our business.

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Your rights

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You may contact us to ask what personal data we hold about you. In addition, you can request your personal information to be:

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• Corrected

• Updated

• Deleted

• Withdraw any consent you have given us to process your data

• Request that we correct any inaccurate information we hold about you .

• ​If you would like to exercise this right, please contact us.

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Collected information​​

When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address and location. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

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Cookies​

Cookies are small files that websites save onto your device via your web browser. Cookies help us understand how visitors use our website, so we can continue to improve it.

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By continuing to use our website, you accept that cookies may be set on your device, as outlined in this cookies policy.

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Google analytics

‍Cookie name: _ga
Expires: 2 years from set/update
‍Description: ‍Used to distinguish users and sessions, updated every time data is sent to Google Analytics.

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Cookie name: _gid
Expires: 24 hours
Description: Used to distinguish users and sessions, updated every time data is sent to Google Analytics.

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Cookie name: _gat
Expires: 1 minute
Description: ‍Used to throttle request rate.

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Service Provider

‍Cookie name: XSRF-TOKEN
Expires: Session
‍Description: ‍Used for security reasons

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Cookie name: hs
Expires: Session
Description: Used for security reasons

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Cookie name: svSession
Expires: Session
Description: Used in connection with user login

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‍Cookie name: SSR-caching
Expires: 1 minute
‍Description: ‍Used to indicate the system from which the site was rendered

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Cookie name: _wixCIDX
Expires: 3 months
Description: Used for system monitoring/debugging

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Cookie name: _wix_browser_sess
Expires: Session
Description: Used for system monitoring/debugging

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Cookie name: consent-policy
Expires: 12 months
Description: Used for cookie banner parameters

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Cookie name: smSession
Expires: Session
Description: Used to identify logged in site members

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Cookie name: TS*
Expires: Session
Description: Used for security and anti-fraud reasons

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Cookie name: bSession
Expires: 30 minutes
Description: Used for system effectiveness measurement

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Cookie name: fedops.logger.sessionId
Expires: 12 months
Description: Used for stability/effectiveness measurement

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Cookie name: wixLanguage
Expires: 12 months
Description: Used on multilingual websites to save user language preference